Mayor Jones Implements Citizen Service Training for City Employees

May 21st, 2007

In his continuing effort to improve the service that citizens receive when they call City of Mobile departments, Mayor Sam Jones has implemented citizen service training for frontline employees and supervisors. The training is being conducted during six, three-hour sessions at the Brookley Conference Center Cypress Room (254 Old Bay Front Drive ).

“We are committed to giving the citizens of Mobile the very best service in all aspects of city government,” said Mayor Jones. “This training, along with other initiatives like Mobile 311 and Mobile CitiSmart are brining increased effectiveness and accountability to city government.”

More than 500 City of Mobile employees will take part in the training. Last year, city department heads participated in training on working with citizens with special needs.