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Boost Business by Boosting Confidence

Apr 14th, 2005

Presented by Ramona Marsalis-Hill from Workshops, Etc!

Ms. Hill is the owner of Workshops Etc! Inc. , which is a professional training and development organization that provides team building, process improvement and performance management workshops and seminars. Ramona holds a Masters Degree in Human Resources Management. Other continuing education studies include studies in Total Quality Management, Statistical Process Control, training of adult trainers and group facilitation processes.

Sponsored by The Women's Business Center of Southern Alabama


This is a timely workshop designed to help women who may be new business owners, or inexperienced business people to understand the dynamics of relationships and communication in order to ask for and get what she needs to move her business forward.

During this workshop participants will

  • Discuss the elements of making a positive memorable first impression
  • Dissect the communication process to understand where her strengths and areas of improvement exist
  • Discuss and define the difference between assertive and aggressive communications
  • Discuss strategies for responding professionally to criticism
  • Discuss impact of verbal and non-verbal communications
  • Discuss how to say "No" in a calm and effective manner

At the end of this session, participants will complete a personal action plan for becoming more assertive in business interactions.


Location: Business Innovation Center, 1301 Azalea Road, Room 100, Mobile, AL
Date: Thursday, April 28, 2005
Time: 9:00am - 12:00pm.
Fee: $29.00 until April 22, $35.00 after April 22

Registration deadline is Wednesday, April 27, 2005

Pre-registration is required. Call 251/ 660-2725 and reserve your spot today.

This U.S. Small Business Administration (SBA) Cooperative Agreement is partially funded by the SBA. SBA's funding is not an endorsement of any products, opinion or services. All SBA funded programs are extended to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made, if requested at least two weeks in advance. Contact Kathleen Trent, 1301 Azalea Road, Suite 201A, Mobile AL 36693. (251) 660-2725 womensbusinesscenter@ceebic.org to make arrangements. A Project of The Women's Business Center, Inc.